Monday, July 11, 2005

and you think you've got mail?

A new study by the Congressional Management Foundation tells us that members of Congress received some 200 million communications by mail in 2004, with 180 million of them via email -- four times more mail overall, compared to a decade ago. Today's Washington Post article on the study notes that, since 9/11, it is almost useless to send snail mail to Congressional offices; since the anthrax scares, paper mail is scrutinized so thoroughly that it has no hope of reaching the target in a timely way. That's also true for most major news organizations, BTW. Phone calls, followed by emails, are our preferred methods -- based on guidance from the individual reporters in question. Are your emails to these tough targets as effective as they could be? Ask Denise Graveline at

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